01
The problem
Someone isn’t doing the job. You’re not sure what you can say, what to write down, or when it becomes formal. Notes written weeks later don’t carry much weight.
Performance · $790
A staff member isn’t performing. Here’s the plan and the paperwork.
You’ve had the conversation, or you’ve been putting it off. Either way you need it in writing, and you need to know what comes next. We write the improvement plan, the meeting letters and the record sheets for that one person. You get them within five working days of sending us your paperwork.
02
Who it’s for
Owners and managers of small businesses and not-for-profits with no HR department. One person, one situation.
03
What we do
We read the role description, the contract and whatever is on file. Then we write a 30-day plan for that person, and the letters and record sheets for each meeting.
04
What you get
Word files in your organisation’s name, and a short list of steps in order. You hold the meetings. We tell you what to say and what to write down.
How it works
01 · Free call
Thirty minutes by Zoom or phone. You tell us what has happened. We tell you if this job fits.
02 · Send us what you have
The role description, the contract, and any emails, notes or earlier reviews.
03 · We write it
The plan, the letters and the record sheets come back to you within five working days.
04 · Walk-through
We go through it with you by phone or video call, so you know what to say in the first meeting.
What’s in the work
- A free 30-minute call about what has happened so far
- A read of the role description, the contract and any notes, emails or earlier reviews
- A 30-day improvement plan written for that person
- Meeting invitation letters and meeting record sheets, filled in for your situation
- A step-by-step guide: an informal chat first, then the written plan, check-ins, and formal steps only if they’re needed
What you walk away with
- Word files you can edit and reuse
- A one-page order of steps to follow
- A walk-through call, so you know what to say in the first meeting
What sets the price
$790 covers one staff member and one situation. If a second person is involved, we quote it separately. If you’d rather do it yourself, the Workplace Forms Pack ($99) has a probation review, a performance review and an improvement plan template.
Common questions
Is this legal advice?
No. It’s HR support and general information. If dismissal is close, or the person has already made a claim, talk to an employment lawyer first.
Will you speak to the staff member?
No. You hold the meetings and make the decisions. We get you ready.
Will this fix the problem?
We can’t promise that. We can’t say how the person will respond, or how a tribunal would see it. A fair process and records made at the time put you in a better position.
The person is still on probation. Does that change things?
Probation is not the same as the minimum employment period for unfair dismissal, and the person keeps their normal entitlements. Check the Fair Work Ombudsman’s probation page, or ask a lawyer, before you act.
Why not use a free template?
You can. The Fair Work Ombudsman publishes free templates, and our Forms Pack is a cheap option. We’re for when you want it written for this person and this situation, and you want someone to check the steps are in a sensible order.
General information, not legal advice. Plain Sense Consulting is not a law firm, an accounting practice, or a tax or BAS agent. Check current Fair Work Ombudsman information and the award that applies before you act.
Ask us about this
Tell us what’s going on. We’ll reply to say whether we can help and what happens next.
General information, not legal advice. Plain Sense Consulting is not a law firm, an accounting practice, or a tax or BAS agent.